Reviews of Elliott-McElwee, Inc.
Product or service reviewed: Capacitor
Our central air went out an hour before a party this weekend. I called and they were able to get the part for me on a Saturday night and we were back in business within an hour. Great service and it's easy to see why this company is so successful. Five stars!!
Product or service reviewed: Heater (gas) & Hot Water Heater
Rey, a manager, was excellent to work with during the purchase & financing of the transaction. Able to answer all questions or concerns. Alvin & Joseph, the technician and apprentice, who did the installation job were respectful, knowledgeable and worked hard each of the two days it took to complete the work. They are the " A Team" and I will be requesting them when we need to replace the air conditioning unit & duct work. Kudos to all.
Product or service reviewed: Air conditioner
Devon was very respectful and knowledgeable, he is a credit to the Elliott McElwee team.
Jason was right on time. Very well mannered. He did a very professional job. I will continue to call EMI in the future.
We have been using Elliott-McElwee for over 15 years for both service and new installations. They have always been dependable, courteous, and, most importantly, they know their business. Many of my neighbors have switched over to Elliott-McElwee and they are very happy customers too!
Byron & Joe were professional and safety minded throughout the installation. They put down matting to protect my floors and cleaned up thoroughly. After testing the system they took the time to review the system and its operation with me. I highly recommend them!
Alvin and Joe came to our home to install a new a/c condenser and coil. They were prompt, professional and friendly, provided excellent customer care and even cleaned the job site before they left. I would highly recommend Elliott-McElwee for any heating or air conditioning job.
Woke up with no air conditioning on a 90 degree weather. A technician came within an hour. Justin gave me some options. I opted to replace it, but we were leaving for vacation in 48 hours. Can you believe it. In one day I had a brand new air conditioner. Thank you Ray!
We are very pleased with Elliot-McElwee from Rey, the VicePresident, to Tara in the office, to the technicians on the job, namely Dean, Mike and Byron. Everyone was very courteous and friendly. The work was neatly done in a timely manner.
Just wanted to tell you how much I appreciated your offers last night. I know you have after hours but it just was comforting to know that you reached out!Thx so much!
Product or service reviewed: Air condenser, coil
Alvin and Joe came to our home to install a new air conditioning condenser and coil. They arrived on time, were very professional and friendly, cleaned up when the job was completed, we would highly recommend this company.
James and Karen
Galloway, New Jersey
Product or service reviewed: geo repair
Their tech came out the next day to replace a leaky valve on my 21-year old geo. He was very knowledgeable in working with the old piping. In fact, Gary did the original install of the heat pumps in my home about 38 years ago!
Product or service reviewed: Central air conditioner
Ray, and his crew were the most professional workers I have ever met. These men were polite, clean efficient,expertizee was their game. They new the system inside out, crawled in small spaces to fit the units properly GREAT,GREAT,GREAT . the office staff, and whole organization have been very helpful to my needs. I bought 2 air-conditioning units in one week, for two different condo. They were great both times. Came early to finish job, and stayed late to finish, both times. I recommend this company fully. Gina SECRST
Product or service reviewed: New furnace & A/C unit
They did an amazing job! Our A/C broke in the middle of summer, and they were quick to come out and replace the unit and our furnace all in one day. We were also very happy with the price and quality of work we received. Thank you!!!!
Mays Landing, NJ
Product or service reviewed: Heating and air condition unit
Very happy with the estimate, installation and service. Price was fair. Rey, Eric and assistant were five star. Happy to have this company work in my home.
Product or service reviewed: Heating and Air Conditioning System
It was a pleasure to work with Ray. He was willing to meet with us on the weekend as we requested and was very prompt with all appointments and emails. He made recommendations for products that fit our budget as well as our heating and cooling needs and set up installation to accommodate our schedule. The installers arrived on time, finished work on time, showed us how the system was installed, set up the programmable Wi-Fi thermostat and showed us how to operate it. We were happy to use this company and would definitely choose them again.
Product or service reviewed: Bryant Coastguard Two Stage Air Conditioner - Mode
Great customer service. Honest and dependable. Always on time with call backs and appointments. They are there when they say they will be and its great to be able to plan my day based on that. New air conditioner installation was flawlessly installed by Joe and Alvin (hope names are correct). Rey was superb to deal with on the purchase. What nice young men! I would highly recommend McKelwee, their sales, service and installation personnel and workmanship.
Product or service reviewed: replaced transformer etc.
The company is wonderful to call. When they say they will be there they are! I highly recommend Elliott McElwee.
Rey and the team,
Thank you so much for all of your hard work and patience installing all go our new mechanicals. We really appreciate your professional and helpful attitude/work.
Product or service reviewed: Two Heaters, Two Air Conditioners, Service
After talking with friends and hearing good reports from this company, I received a quote and decided to have Elliot-McElwee install two(2) NEW Heaters and two(2) NEW Central Air Conditioner Units in my home. They arrived, as scheduled, on time and all the employees did excellent work with the installation and also cleaning up after they had completed the installation. Before they left, they showed me how the new systems worked
with the New thermostats. All the employees were very polite and professional. I would recommend Elliot-McElwee to anyone.
Egg Harbor Township, NJ
Rey and Gary,
The installers did a great job. Eric and Joseph (and another guy whoâ€™s name I didnâ€™t get). They were respectful and on time and very friendly. Werenâ€™t bothered by my crazy dogs either. Rey was on time for the estimate, quick with proposals and helpful with I was trying to get SJ Gas to run a line to my house. He was also very patient with my questions.
My friend Gayle Eaves and her sister were in to talk to you about their motherâ€™s account a few months back. She told me how nice you were to them...taking the time to listen and then telling them about your own mother.
All these little things make the difference. They mean a lot to customers. They made me comfortable with my decision to choose Elliott McElwee.
Product or service reviewed: Furnace Repair
I just want to extend a special thank you to Gary McElwee for having someone get to my house in Ventnor during blizzard conditions to get the heat running again.
Product or service reviewed: Bryant Home Comfort System
Exemplary service from start to finish. It is still pleasant to be surprised that there are people who deliver on the promise of quality service delivered by first rate people. Rey, Erik and Alvin ---- well done.
Karl J. Rohrbacher
Egg Harbor Township, NJ 08234
Product or service reviewed: Bryant geothermal equipment
Thank u Eric, Alvin and of course Rey 4 making this a Great experience. Glad I chose your company.
Product or service reviewed: Install of new Bryant GT Series Geothermal w/ back
Gary , Rey, Erik, Alvin and crew,
Thank you very much for the excellent, professional service in diagnosing problem, explaining pros and cons in layman's terms, recommending options (and not pushing larger size units) and installing unit, upgrading electrical, providing Wifi thermostat, and also correcting a few items on unit in the attic. You all were very prompt from service call one hour after problem, to next morning meeting to discuss options, to helping with order the following day, and scheduling install on MLK holiday, plus FedEx'g out of stock needed part to finish job on Tuesday and explaining all necessary info to me re unit and thermostat. My wife and I were relieved, extremely pleased with new unit, and totally impressed with the professional and courteous service. Would recommend to anyone in the area. Well done!
Ed & Dori
Product or service reviewed: Bryant model 986TB gas furnace
Gary & Ray-thanks for the great job done by Erik & Mike in removing our old heater & installing our new gas furnace during this extreme cold weather.They were both efficient and very professional as have been all of your technicians we have dealt with in the past.As always we highly recommend Elliott-McElwee to friends & family for all their heating and air conditioning needs.
Skip & Aimee
Product or service reviewed: Repair and installation of new equipment
Good Morning Rey,
Here are some thoughts we wanted to pass along to you and your company! Thanks again for an outstanding job!
Mary and Wayne
Dealing with Elliott- McElwee, Inc. was truly a positive experience. Major repairs and installation of new equipment were completed on time and within budget - there were no surprises!
It was a pleasure dealing with courteous and professional technicians and staff. In addition, our home was left in immaculate condition upon completion of the project.
We highly recommend Elliott-McElwee, Inc.
Mary and Wayne Maguire
Ocean City, NY